Assemble
the evidence.
Connect supported records and preserve the source behind the facts.
A traceable recordRecovantby ANYIn active development
Payment dispute operations
Payment disputes.
A clearer path to resolution.
Recovant is being built to help health plans and providers manage out-of-network payment disputes—from open negotiation through Federal Independent Dispute Resolution (IDR) under the No Surprises Act (NSA).
One foundation for the work.
A distinct workflow for your role.
Illustrative days remaining
Business days
To start open negotiation
Starting when the provider receives the initial payment or denial.
Step 01 / 05
Select a stage to explore its window.
Initial payment or denial
30 business daysStart open negotiation within the 30-business-day period beginning when the provider receives the initial payment or denial.
Open negotiation
30 business daysThe negotiation period starts when the open negotiation notice is sent.
Federal IDR initiation
4 business daysInitiate within 4 business days after open negotiation ends, if unresolved and eligible. Entity selection and offers follow.
Payment determination
30 business daysThe certified IDR entity selects an offer within 30 business days after its final selection.
Payment follow-through
30 calendar daysAny amount due must be paid within 30 calendar days after the determination.
Agreement reached? Proceed to payment follow-through under the settlement’s terms.
Encounter evidenceANY ELC
Timing & sources CMS · reviewed Sep 16, 2026
Illustrative playback is compressed and not to scale. Each window has its own starting event; these durations do not add up to a case completion date. Extensions, eligibility and process changes may affect a dispute.
After IDR initiation, entity selection and offer deadlines also apply. Parties have 3 business days after initiation to agree on an entity. Offers are generally due within 10 business days after final entity selection; the determination clock runs from that same selection event. Parties may settle before a determination; settlement payment terms differ from the determination deadline shown.
The 2026 operational changes have phased applicability. This illustration uses the standard windows in the current CMS guidance; it is not a case deadline calculator.
CMS guidance for disputing parties ↗
CMS entity selection guide ↗
2026 implementation timeline ↗
Starting with NSA / Federal IDRBuilt on the ANY platform
01 / Your workflow
Different responsibilities.
The same need for clarity.
Each side needs a defensible case and a clear next step. The workflow should fit the team doing the work.
Health plans & administrators
Meet the dispute
with a clearer record.
Bring incoming requests, claim history, payment records, and supporting evidence into a reviewable case. Spend less effort reconstructing the file and more attention on the response.
Discuss your plan’s workflowThe workflow we’re building
- 01
Connect the incoming request
Match the dispute to the relevant claim, payment, and correspondence.
- 02
Make the review easier
Bring eligibility questions, missing evidence, and the process timeline into view.
- 03
Prepare the payer’s response
Organize the supporting record and next action for your team’s review and approval.
Providers & revenue-cycle teams
Pursue payment
with the evidence in view.
Bring claim, remittance, and encounter evidence into a reviewable case. Understand the gaps before moving into negotiation or preparing an eligible dispute.
Discuss your recovery workflowThe workflow we’re building
- 01
Assemble the payment picture
Connect the documented services, claim, remittance, and supporting records.
- 02
Review the path forward
Surface eligibility questions, documentation gaps, and relevant process dates.
- 03
Prepare the provider’s case
Organize negotiation or dispute materials for your team’s review and approval.
02 / The shared foundation
Build the foundation once.
Put it to work on either side.
The evidence and process capabilities are reusable. Each organization’s information, strategy, and approvals stay within its own workflow.
Assemble
Surface
the questions.
Make missing information, conflicts, and eligibility questions explicit.
A focused reviewTrack
the process.
Bring events, correspondence, dates, and responsibilities into one timeline.
A visible next stepPrepare
the action.
Organize the case for the response or submission your team authorizes.
A reviewable handoffBuilt onANY
Encounter Lifecycle underneath.
Recovant moves the work forward.
We’re building Recovant on ANY’s Encounter Lifecycle contract. Encounter evidence forms the foundation, joined with the plan, payment, and process context each workflow needs.
Recovant is in active development. The workflows shown describe the product we’re building.
03 / Start with your work
Start with your process.
Define the value together.
Start with the requests your team handles, the work that takes time, and the decisions you need to own. Together, we can define a focused starting point and how to evaluate it.
An organization-level conversation.
Please keep patient and claim details out of public email.
A useful first conversation
- 01 / The work
- Where does a request enter, and what does your team do to resolve it?
- 02 / The responsibility
- What should Recovant support, and which decisions stay with your people?
- 03 / The value
- How will we compare effort, evidence quality, and cost with your current process?
Recovant is in development. Capabilities, delivery scope, pricing, and operating responsibilities will be defined through discovery. No recovery, savings, or case outcome is guaranteed.
Human time belongs to human care.
Bring us your dispute.
Let’s get to resolution.
Explore Recovant for your health plan, TPA, or provider team. Start with how you handle payment disputes and the work you want to improve.
Request a Recovant demoIn active development. Request an early walkthrough of the workflow we’re building.